Hingr helps technicians troubleshoot and finish installations faster.
Device wiring, AI answers and code references, on your phone or in your browser, in English or Spanish.
Free 7-day trial · No card needed · Cancel any time
Covers the hardware technicians actually see
Works with hardware and software from makers including Mercury, HID, Schlage, Von Duprin, HES, Altronix, Axis, Bosch, Avigilon, Salto, Gallagher, dormakaba, Brivo, LenelS2, Genetec and Verkada.
Product names and trademarks belong to their respective owners. Hingr is not affiliated with or endorsed by the manufacturers named. Always follow the manufacturer's official documentation.
Five tabs — Home, Devices, Assist, Hub and Store — and every one of them built for the trade.
Controllers, readers, locks, strikes, power supplies, intercoms and cameras, each with wiring, install notes, common issues and documents, and a generated diagram wherever the wiring has terminals to draw between.
Describe the fault. Assist works through the likely causes step by step, starting with the quickest checks, and asks what you measure.
Photograph a panel or reader and the app identifies it and opens the card. Photograph a finished install for a review of what must be fixed before energising.
Ask a code question the way you would ask a colleague and get a plain-language answer that cites the NFPA 101, NFPA 80, NFPA 70, IBC or ADA section it rests on, and a reminder to confirm it with the authority having jurisdiction (AHJ).
Guided tasks for access control software such as OnGuard, Genetec, C•CURE, Avigilon Alta, Brivo, Gallagher and Verkada, with answers kept to the platform you are working on.
Pick the devices on the job and get a terminal-by-terminal plan with wire specs, DIP switch settings and a diagram you can tap through, print or save as a PDF — controller to reader to strike, safety notes first.
Walk a building door by door: record each door’s checks, measurements, issues and photos, mark doors on the floor plan, then send the approved report as a PDF.
Turn an inspection finding into a repair task, or make one by hand. Each task has a priority — Low, Medium, High or Critical — who it is assigned to, and its progress to done.
Deadlines and inspections by day, week or month, with the tasks that have no deadline yet in an Unscheduled list. Managers see the whole team, coloured by person; reminders go out at 7 AM.
Sites, buildings and doors in one place. Each building keeps its doors, floors, floor plans, inspections and tasks, and its doors can carry printed QR labels.
Five libraries — Training, Door Guide, Keys & Cylinders, Life Safety, ADA — with NICET exam prep and field safety reminders.
One subscription for the crew. Technicians join with an invite code; managers see who is active, flag apprentices, handle billing on the web, and can refer other companies with a code.
Every plan includes storage for the team’s inspection photos, reports and floor plans, from 25 GB on Duo to 1 TB on Enterprise. The owner can add 100 GB at a time on the web.
Big targets, high contrast, and voice in both directions — for a technician on a ladder, not a desk.
The same account, catalogue and Assist on a big screen — wiring tables beside the device documents, diagrams you can print — in any desktop browser at app.hingr.ai.
Access the web portal directly at app.hingr.ai or install the Android app from Google Play. Sign up with email or your Google account.
Create your company's team and get a 7-day trial with up to 10 seats — or enter the invite code your manager sends and you are in.
Type a model number, describe a fault, hold the mic, or point the camera, and get a next step you can act on.
Pick a plan when the trial ends. Invite technicians, mark apprentices for more detailed answers, and see activity across the team.
The subscription owner is the team's manager. Everyone on the team shares one plan, one device catalogue and one monthly balance of credits — whether on site with the phone app or at a desk at app.hingr.ai.
Start with a 7-day free trial — no card needed. Subscribe on the web when the trial ends. Plans differ by seats and by the team's monthly credits, shared by everyone on the team: a question or a voice answer uses 1 credit, a photo or a wiring plan 2, and an inspection door 1.
1,500 credits a month: question 1, voice answer 1, photo 2, wiring plan 2, inspection door 1
2 seats: 1 manager + 1 technician
Every feature, plus team tools
Start free trial5,000 credits a month: question 1, voice answer 1, photo 2, wiring plan 2, inspection door 1
5 seats: 1 manager + 4 technicians
Every feature, plus team tools
Start free trial10,000 credits a month: question 1, voice answer 1, photo 2, wiring plan 2, inspection door 1
10 seats: 1 manager + 9 technicians
Every feature, plus team tools
Start free trial20,000 credits a month: question 1, voice answer 1, photo 2, wiring plan 2, inspection door 1
20 seats: 2 managers + 18 technicians
Every feature, plus team tools
Start free trial40,000 credits a month: question 1, voice answer 1, photo 2, wiring plan 2, inspection door 1
40 seats: 3 managers + 37 technicians
Every feature, plus team tools
Start free trialOne balance of credits a month, shared by the whole team, owner included. A question or a voice answer uses 1 credit, a photo (each photo of an install review) or a wiring plan 2, and an inspection door 1, so each plan covers up to its credits in questions or half as many photos, or a mix. Credits reset on the 1st, and each person can also ask up to 50 questions and take 50 photo or voice actions a day. Need more before the 1st? The owner can add a $10 top-up of 300 credits on app.hingr.ai; top-up credits are used after the plan's and expire at the next reset. When credits run out, Assist, Snap & ID, wiring plans and read-aloud pause until the 1st, while device cards still show specs, wiring and install notes, and the libraries and the store stay open.
Storage for the team’s files — inspection and task photos, reports, floor plans: 25 GB on Duo, 100 GB on Team, 200 GB on Squad, 400 GB on Division and 1 TB on Enterprise (10 GB during the trial). Need more? The owner can add 100 GB for $10 a month on app.hingr.ai, up to 20 times (2,000 GB more); cancelled, it stops at the end of the month paid, and nothing is deleted.
Prices in USD, billed through Creem. The seat count includes the owner. Need more than 40 seats? Talk to us about a custom plan. Plans are bought and managed on the web at app.hingr.ai. Cancel any time — you keep access until the end of the period you paid for.
Start instantly in any desktop browser, or install the mobile app for field work.
Everything in the app on a bigger screen — device cards, Assist, wiring plans, Learn, Store — plus team management and billing.
Available on Google Play
Install Hingr from Google Play, then sign in or start a 7-day trial.
The iOS version is being prepared for the App Store. Meanwhile, iPhone users can access all features through Safari at app.hingr.ai.
Open in SafariYes. The full web portal runs in any modern browser at app.hingr.ai with the same account, device catalogue, interactive wiring diagrams, AI troubleshooting, and team controls.
Android is on Google Play. iPhone is coming soon to the App Store; until then use the web portal in Safari.
Correct. Start a team and you get 7 days of everything, up to 10 seats, with nothing to enter. When it ends you choose a plan inside the app or on the web.
Treat them as a knowledgeable second opinion. Assist answers in its own words and can be wrong: always follow the manufacturer's official documentation.
The device catalogue stays open — search, wiring, install notes and common issues. A technician at a panel never loses the reference they had yesterday. The AI features, photo ID, diagrams, Learn and Store need an active plan.
Yes, from Settings → Delete account, or from this page without the app. Everything goes, and any subscription you own is cancelled first.
No card, no commitment. Open the web portal or install the mobile app in under a minute.